Users' privacy is very important to Shock VPN. We are committed to safeguarding the information Users entrust to Shock VPN to the best of our ability.
Shock VPN collects personally identifiable information from Users through online forms for ordering products and services. We may also collect information about how Users use our Web site, for example, by tracking the number of unique views received by the pages of the Web site or the domains from which Users originate. We use "cookies" to track how Users use our Web site.
Shock VPN may use personally identifiable information collected through our Web site to contact Users regarding products and services offered by Shock VPN and its trusted affiliates, independent contractors and business partners, and otherwise to enhance Users' experience with Shock VPN and such affiliates, independent contractors and business partners. At no time will Shock VPN's database of users ever be sold to any entity for the purpose of marketing or mailing lists. Personal information will not be sold or otherwise transferred to our business partners without your prior consent, except that we will disclose the information we collect to third parties when, in our good faith judgement, we are obligated to do so under applicable laws.
Shock VPN does not retain any logs or conduct monitoring of a User's internet activity that could identify them. To keep our network running fast and locate abusive clients; the total amount of bandwidth that a User has transferred (upload and download) since creating their account is recorded in addition to the number of currently connected devices.
We do not log or know which location and server a User's device was connected to, if one or more devices was connected at a certain time, how long a device has been connected for, when a device was connected or disconnected, and the amount of bandwidth that was consumed in a certain period of time other than a User's total bandwidth from the time they signed up.